college kid: Can you help me find something?
me: I can try. What are you looking for?
ck: Well, I'm not sure exactly what is it, my teacher said something about it. It may be a book or a movie.
me: Is this a course reserve maybe?
ck: Maybe? Do they have anything on reserve?
me: I'll check, who's your teacher?
ck: Uh, crap, I don't know their name.
me: That's ok. We can try to find it another way. What's the title of what you're looking for?
ck: Um, I don't really know.
me: Author?
ck: Um, no.
me: A keyword? Anything?
ck: Um, not really.
me: Yeah, I can't help you.
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